Independent data assurance
BluGem’s data assurance tool compares the actual number of bytes or packets received by a customer's phone to the number of bytes or packets recorded by the network. This gives you the most precise understanding of differences between a subscriber's experience of the network and the measures currently produced by the network.
Our experts will help you to find and resolve any issues with the provision of data services. This can include: locating missing CDRs; inaccurate measurement of the number of bytes consumed; incorrectly implemented caps on data usage; and allowances set to expire at the wrong time or date.
- Approved byte accurate capture
- Comparisons across multiple feeds
- Global footprint of test handsets
- Support for all GSM data networks
- Application data tracking
- Automated control of third-party apps
- Traceability of connection parameters
- Throughput measurements
Byte accurate data measurements
Our test devices precisely measure the amount of data received from and sent to the network. This measurement is performed independently of the test plan. That means any usage that is additional to the scheduled tests, such as the flow of data to an app operating in the background, is also recorded with byte-level accuracy.
- Test bundle breaches and data caps
- Validate network notification delivery against data usage
- Ensure your free app data really is free
- Reconcile aggregated CDRs from multiple feeds
Data measurement tests can be configured to be performed immediately or scheduled for future execution. They can be executed from any of our global deployment of genuine Android smartphones.
Tests can involve the download of hosted target files, or the device can follow a predefined interaction script that replicates the way a person would make use of an app on their handset.
Coupling these capabilities with BluGem's app-tracking system means you can thoroughly check if the correct charges are calculated for all app usage, even when tariff plans specify particular apps should get unlimited free data.
Test results can be automatically reconciled to multiple feeds of data from your systems. This gives you full traceability and makes it easy to pinpoint the source of any errors.
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Proven case studies
